SCHEMA Support Matrix

Your Centralized Hub for Guidance and Assistance within the Network.

Welcome to the SCHEMA Support Matrix. Our goal is to empower you with the resources and channels you need to navigate the network effectively. Before reaching out directly, we encourage you to explore our comprehensive Knowledge Archives and FAQ section, as many common queries are already addressed there.

Explore Knowledge Archives View FAQs

Technical Assistance & Bug Reports

Encountering a glitch in the Matrix? Or need help with core SCHEMA functionalities?

Troubleshooting Guides DOCS → Bug Report Forum FORUM → Dedicated Tech Support Channel (Discord/Matrix) CHAT →

Node Account & Profile Management

Assistance with your Node identity, profile settings, security, or Pulse wallet.

Account Management FAQ FAQ → Profile Customization Guide DOCS → Account Support Ticket TICKET →

Governance & Protocol Inquiries

Questions about how SCHEMA operates, decision-making, proposals, or how to participate in governance.

Governance Protocol Documentation DOCS → Governance Discussion Forum FORUM → Contact Sector Synods CONTACT →

Project Collaboration & "Seed" Initiatives

Need help finding collaborators, launching a project, or navigating the "Seed" system?

Project Creation Guide DOCS → Collaboration Hub (Forum/Channels) FORUM → Guardian Circle (Mentorship) CONTACT →

Pulse Economy & Transactions

Support for issues related to Pulse transactions, wallet management, or understanding the SCHEMA economy.

Pulse Economy Whitepaper DOCS → Transaction Support Forum FORUM → Wallet Troubleshooting FAQ FAQ →

General Inquiries & Community

For general questions about SCHEMA, community guidelines, or connecting with other Nodes.

General FAQ FAQ → Community Welcome Hub FORUM → Contact a Community Agent CONTACT →

Still Need Assistance?

If you couldn't find what you were looking for, or if your issue requires direct intervention, our dedicated support Nodes are ready to help. Please provide as much detail as possible when submitting a request.

Open a Support Query